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This page contains a list of potential Learn Ultra issues and their workarounds to help you move forward with Learn Ultra, when things don't work quite as expected.
Learn Ultra Troubleshooting
A compendium of known issues appearing in Learn Ultra and their workarounds that will help you and guide your decision making on how to move forward when things don't quite behave as you expect, and how to better take advantage of what Learn Ultra has to offer.
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Move forward to Common issues and other relevant links
Filter the list of features to ease your research.
|Category||Keywords||Question or issue||Troubleshooting suggestion|
|Grading||Set up Gradebook
Gradebook in Learn Ultra
|How to set up the Gradebook in Blackboard Ultra?||
In the Gradable Items list or student grid view of the gradebook, you can set up the overall grade. The overall grade is a calculated item that you build to show students a running tally of all the items that you grade and post...
Learn more about overall grade
|Grading||Calculated column||Calculated column?||
You can easily add calculations to your course gradebook. A calculation is a formula that produces a numerical result used to view or assign grades, usually based on other graded items.
You can create your own formulas and use common arithmetic operations, including addition, subtraction, multiplication, and division, and use group operators (parentheses)...
Learn more about Gradebook calculations
|Grading||Drop lowest grade||How to drop lowest grade?||
Pending: Ask PM
Start with Gradebook
|How to enter grades?||
You can choose where you want to start grading! In the list where your name appears, you have immediate access to all your grading tasks on the global Grades page. In a course, you can access the course gradebook on the navigation bar. You can see who has made submissions and start grading. You're also alerted in the activity stream when student submissions are ready for grading...
Learn more on how to start grading
|Grading||Feedback for students
Feedback for learners
|Feedback to learner?||
You can assign, edit, and post grades from three locations:
Learn more on how to assign, edit and post grades
|Grading||Feedback for students
|How to see feedback?||
Open an attempt. On the Submission page, select the feedback icon to open the feedback panel. The panel remains in place as you scroll through the assignment and add overall feedback and a grade...
Learn more on the feedback panel
|How to download all files?||
To accelerate your grading process, you can download students' assessment submissions and view them offline. You can download all or only selected submissions as a single ZIP file. Unzip or expand the file to view the contents. Each submission is saved as a separate file with each student's username...
Learn more about downloading assessments
|How to copy tests from one Course to another?||
Creating content for your courses takes time and thoughtful planning. If you teach multiple courses that use similar content, you may want to copy content items and folders between courses to help save time. In the Ultra Course View, you can copy content from other courses you teach so you don't have to start with a blank slate...
Learn more about copying content
Grading with rubrics
|How do I use rubrics for grading?||
A rubric is a scoring tool you can use to evaluate graded work. When you create a rubric, you divide the assigned work into parts. You can provide clear descriptions of the characteristics of the work associated with each part, at varying levels of skill.
|Grading||Calculated formula||Why is my calculated formula not returning the results that I expect?||
If the formula isn't valid, an inline error message appears next to Validate. Problems in your formula are highlighted in red in the right pane...
Learn more on formula errors and how to calculate grades
|Grading||Attendance||How do I take attendance?||
Many instructors who teach face-to-face and blended courses use attendance data as part of their students' overall grades. Also, some institutions and programs have attendance policies that require instructors to track the number of class meetings students have missed.
For each class meeting, you can mark whether a student is present, late, absent, or excused. The attendance records for each student appear in a single column next to other grades. On the Attendance page, profile pictures appear so you can easily identify students.
Learn more on Learn Ultra vs. Original highlights and how to smooth your transition to Ultra.