• Notice: Undefined variable: token in bb_coveo_search_ui_block_page_attachments() (line 53 of modules/custom/bb_widgets/bb_coveo_search_ui/bb_coveo_search_ui_block.module).
  • Warning: array_flip(): Can only flip STRING and INTEGER values! in Drupal\Core\Entity\EntityStorageBase->loadMultiple() (line 312 of core/lib/Drupal/Core/Entity/EntityStorageBase.php).

SaaS administrators, you're in the right place!
Self- and Managed-Hosting administrators, view Collaborate Ultra information in the help section for your deployment.

What is Collaborate with the Ultra experience?

We've redesigned Blackboard Collaborate to give your users a better learning experience-the Ultra experience. Now, they can spend more time learning and less time setting up.

Join sessions quickly. You no longer need to install Java or a launcher to access sessions. Now you can quickly join browser-based sessions with ease!

Enjoy a modern aesthetic. Our sleek and intuitive interface provides a clutter-free experience that puts everything at your fingertips. We call this the Ultra experience.

Focus on learning. The easy to use interface allows you to focus on learning, not how to use the software!

More on how participants use Collaborate with the Ultra experience

More on how moderators use Collaborate with the Ultra experience

Collaborate in Blackboard Learn SaaS

Collaborate Learn Integration Benefits

Why integrate Collaborate with the Blackboard Learn LMS (Learning Management System)?

When Collaborate is integrated into Learn, your instructors and students can enjoy an experience that goes beyond simple Learning Tool Interoperability (LTI). Sessions are secure, convenient, and easy to use. And the experience is only going to get better as we continue to build a deeper integration.

Get the best of both worlds with seamless access to sessions that are both secure and open

Students join sessions securely when they join from their course. The students are authenticated through the LMS and provided with secure session links only they can use. At the same time, instructors can use guest links to invite anyone not enrolled in their course, such as a colleague or an external expert for a Q&A session. Access from these guest links can be turned off at any time.

Joining sessions and meeting as a class is made easier and convenient

Students can access Collaborate sessions from directly in a course. Instructors don’t need to send invites. A course room is available for use any time. Instructors don’t have to create new sessions unless they want to. Everyone enrolled in the course automatically has access to the session and with the right level of permissions in the room. They don’t need to sign in again. And instructors can automate attendance tracking.

With the integration, instructors can save time on administration with automated attendance tracking between Collaborate and the course

Instructors decide what makes a student present, late, or absent. Collaborate then does the attendance tracking for them and sends the information to the course Attendance page for review and grading.

Recordings are automatically available for secure access

Once the session’s recording is over, it’s automatically posted in the course. Recordings of the sessions are only available to those enrolled in the course by default. Instructors can choose to grant public access and share a recording link. They can tell at-a-glance who has access to the recordings and edit the permissions any time.

Create breakout groups based on your course groups

Groups created in your Blackboard Learn course are available in your course Collaborate sessions for breakouts. Instructors can use their existing course groups to create breakout groups in advance and save time. Build on existing student collaboration. With this integration, students can stay in the same group without extra work for the instructor. In the Collaborate session, the instructor can also enjoy some flexibility and adjust groups as needed without impacting the groups in Learn. For example, to balance groups among attendees.

The Collaborate and Blackboard Learn groups integration is available on the SaaS deployment. It applies to both experiences:

  • Original course experience group sets (not standalone groups)
  • Ultra course experience course level groups

Leverage the tool for group collaboration in your Learn course

Work groups inside your course can use Collaborate on their own too if you want it. Finally, give students in your courses their own private group space to meet in their group tools. These group sessions are self-organized and a great place for students to practice presenting online. Instructors don’t need to do anything except make the group space available.

  • In Learn Original course experience, Collaborate can be a group tool providing each group with their own private room.
  • In Learn Ultra course experience, activate Conversations on Group assignments so students can use discussions and a private Collaborate room. They’re even informed when somebody from their group is already in the room!

A unified data platform

Learn SaaS institutions can leverage Blackboard Data to make sense of the learning data across their tools including Learn and Collaborate. The unified canonical data model of Blackboard Data enables you to access and explore the underlying datasets and get insights that combine information from across your ecosystem.

With the Developer Tier you can create custom queries and analyses based on your institutional data.

With the Reporting Tier you’re provided a set of pre-built reports which show you the learning activity taking place in your Blackboard tools, and help you solve Usage and Adoption questions.

Ready to take the next step? Follow the steps on this page to to set up your integration.

Collaborate Request Integration Credentials

Get your credentials

To use Collaborate with the Ultra experience with your Learning Management System (LMS), start by contacting Blackboard to have it enabled on your instance and receive your integration credentials.

Submit a case on Behind the Blackboard (available in English only). Fill in all of the fields and make these selections:

  1. From the What's New for... menu, select Collaborate.
  2. Select Create a case.
  3. From the Account menu, select your school's account.
  4. From the Product Line menu, select Collaborate.
  5. From the Environment menu, select your school's Collaborate license.
  6. From the Issue Topic menu, select Ultra Experience.
  7. From the Functional Area menu, select New LMS Integration credential requests.
  8. From the Category menu, select your Learning Management System.
    • Blackboard Learn
    • LTI integration
    • Moodle plugin
    • Rest API integration
  9. From the Instance menu, select your instance:
    • Production
    • Test
    • Development
  10. In the Description area, specify Collaborate Ultra.

Configure Learn/Collab building blocks

Configure the Blackboard Collaborate Ultra Building Block

The Blackboard Collaborate Ultra Building Block uses Learning Tools Interoperability® (LTI) compliant credentials. You need to request new credentials after you install this building block. If you previously used the LTI integration to add Collaborate to your Blackboard Learn instance, you can reuse those credentials.

  1. Go to Administrator Tools, Building Blocks, and Installed Tools.
  2. Find Blackboard Collaborate Ultra and select Settings.
  3. Select Web Conference Settings.
  4. Fill in the Collaborate Services Configuration information with the information Blackboard gave you.
  5. Select Submit.
  6. After you configure the building block, turn it on.

Turn on Collaborate

After you have configured Collaborate, turn it on.

  1. From the Administrator Panel select Tools.
  2. Find Blackboard Collaborate or Blackboard Collaborate Ultra.
  3. Turn on the course and organization tools as needed.

After the room is turned on for their course, an instructor or someone with a higher role makes the room available to other course users when they first access it. The room stays open for the life of the course.

Anwesenheitsberichterstattung für Administratoren in Collaborate und Learn


Die Anwesenheitsberichterstattung ist nur in Sitzungen mit einem Enddatum und einer Uhrzeit verfügbar. Die Anwesenheit wird in den Kursräumen nicht verfolgt.

Lassen Sie Collaborate die Anwesenheit aufzeichnen. Ihre Blackboard Learn-Kursleiter können eine Collaborate-Sitzung hosten, ohne die Anwesenheit manuell zu verfolgen.

Basierend auf den von Ihnen und Ihren Kursleitern festgelegten Kriterien zeichnet Collaborate auf, ob ein Teilnehmer anwesend ist, zu spät kommt oder in einer Sitzung fehlt. Collaborate sendet diese Informationen dann direkt an die Seite Anwesenheit in dem entsprechenden Blackboard Learn-Kurs.

Die Anwesenheit aus der Collaborate-Sitzung kann in der durchschnittlichen Anwesenheit des jeweiligen Teilnehmers im Kurs gezählt werden, die auch bei der Berechnung der Teilnehmernoten verwendet werden kann.

Weitere Informationen zur Anwesenheit in Blackboard Learn

Anwesenheitsberichterstattung konfigurieren

Der Blackboard Collaborate Ultra Building Block muss auf Ihrem System aktiviert und konfiguriert sein, bevor Sie die Anwesenheitsberichterstattung verwenden können. Jede Learn-Instanz muss darüber hinaus über ein eindeutiges Collaborate-Kundenkonto verfügen. Wenn Sie ein Collaborate-Kundenkonto in Ihrer Inszenierungs- und Produktionsumgebung freigeben, müssen Sie ein zusätzliches Collaborate-Kundenkonto anfordern.

Zur Nutzung der Anwesenheitsberichterstellung müssen Sie die Cloud-Site-ID registrieren und die Funktion zur Anwesenheitsberichterstattung aktivieren.

  1. Wählen Sie unter Administrator-Tools die Option Building Blocks und Installierte Tools aus.
  2. Suchen Sie nach Blackboard Collaborate Ultra und wählen Sie die Option Einstellungen aus.
  3. Wählen Sie Registrierung der Cloud-Site-ID.
  4. Wählen Sie Registrieren und dann Senden.
  5. Wählen Sie Anwesenheitseinstellungen.
  6. Aktivieren Sie die Checkbox Anwesenheitsberichterstattung.

    So können Kursleiter die Funktion zur Anwesenheitsberichterstattung in ihren Sitzungen verwenden. Kursleiter müssen die Funktion für jede Sitzung aktivieren, für die Sie die Anwesenheit verfolgen möchten. Weitere Informationen finden Sie unter Kursleiter-Hilfe zur Anwesenheitsberichterstattung.

  7. Sie können die Anwesenheitsschwellen optional bearbeiten. Diese Schwellenwerte sind nicht gesperrt. Kursleiter können sie in ihren Sitzungen ändern.
    • Verspätet nach: Teilnehmer, die der Sitzung beitreten, nachdem die eingegebene Anzahl der Minuten verstrichen ist, werden als verspätet markiert. Standardmäßig werden Teilnehmer als verspätet markiert, wenn Sie der Sitzung später als 5 Minuten und bis zu 20 Minuten nach der geplanten Startzeit beitreten. Wenn ein Teilnehmer eine Sekunde nach 5 Minuten beitritt, wird er als verspätet markiert.
    • Abwesend nach: Teilnehmer, die der Sitzung beitreten, nachdem die eingegebene Anzahl der Minuten verstrichen ist, werden als verspätet markiert. Standardmäßig sind Teilnehmer abwesend, wenn Sie später als 20 Minuten nach der geplanten Startzeit der Sitzung beitreten. Wenn der Teilnehmer eine Sekunde nach 20 Minuten beitritt, wird er als abwesend markiert.
    • Erforderliche Zeit in der Sitzung: Teilnehmer müssen sich für den ausgewählten Anteil der Zeit bzw. länger in der Sitzung befinden, um als anwesend markiert zu werden. Standardmäßig müssen Teilnehmer mindestens die Hälfte der Sitzungslaufzeit in der Sitzung verbringen, um als anwesend markiert zu werden.
  8. Wählen Sie Senden.

Collab/Learn Integration FAQs

Frequently asked questions

Can I reuse my existing Blackboard Collaborate Building Block credentials in the new Blackboard Collaborate Ultra Building Block?

No. You need new credentials.

I use the LTI with Collaborate Ultra in Blackboard Learn, can I use my LTI credentials in the new Blackboard Collaborate Ultra Building Block?

Yes. You can use your LTI credentials in the new Blackboard Collaborate Ultra Building Block.

Can I use the Blackboard Collaborate and the Blackboard Collaborate Ultra Building Block at the same time?

Yes. They are independent of each other.

Will my Ultra sessions and recordings migrate from the Blackboard Collaborate Building Block to the Blackboard Collaborate Ultra Building Block?

No, but the Blackboard Collaborate Building Block can be used at the same time so you can still locate the recordings there.

Change the Blackboard Collaborate Building Block to recordings only, if you don't want instructors to host sessions using the Blackboard Collaborate Building Block but still have access to their recordings. 

More on enabling recordings

Will my Ultra sessions and recordings migrate from the Ultra LTI to the Blackboard Collaborate Ultra Building Block?

Yes. You will see your Ultra LTI sessions and recordings in the new Blackboard Collaborate Ultra Building Block.

Will the new Blackboard Collaborate Ultra Building Block have my rooms?

No. You have a new Course Room and can create new sessions.

Where do I find more information on scheduling sessions in the Blackboard Collaborate Ultra Building Block?

Information on scheduling sessions for moderators