Stay in the loop!

Blackboard Reach works within the Mobile Communications App and lets you have a two-way conversation with teachers. Teachers can create conversations to give feedback, information on upcoming assignments or required paperwork due dates, and class information and events. You can reply directly to the teacher.

Watch a video about Blackboard Reach

The following narrated video provides a visual and auditory representation of some of the information included on this page. For a detailed description of what is portrayed in the video, open the video on YouTube, navigate to More actions, and select Open transcript.

Message dashboard overview

Select Blackboard Reach from the Mobile Communications App on a mobile device or from the universal navigation bar from a desktop or laptop.

Channels you belong to and your Direct Messages appear in the panel. Select a channel or direct message to view the most recent chats. Select Chat to view the chat history and Members to see a list of channel members. 

Reply to a message

Select the person you want to send a message to. You can search for users in the Members list or find the user in your Direct Messages list. You can also reply to a direct message.

Type your message. You can customize the font style, add strikethrough text, unordered or ordered lists, code, and links to your message.

Select Send.

You can't edit or delete your message once you've sent it.

Your messages, and all replies, appear in the Chat window and creates a direct message with the teacher. Your direct messages are visible only by you and the teacher. The communication is a one-to-one communication. You can't communicate with other parents. You can only communicate with the teachers or leaders of the channels you're a member of.

Your school and district administrators can access all chats and chat transcripts.

All channels and direct messages remain visible as long as the chat is active. If your district administrator deactivates a chat, you'll no longer have access to the chat history.


If you're logged into the Mobile Communications App, you'll receive a push notification for each new message. You'll also see a new message indicator on the Reach icon in the app.