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The System Information page displays the date that Blackboard Learn was installed, the last date Blackboard Learn was upgraded, and the current version of installed components. This information is useful in determining if the system is running the latest patch or upgrade release.

To find system information, go to Administrator Panel > Tools and Utilities > System Configuration > System Information


Edit registration information

Administrators view and edit the registration information provided at installation through the Registration Information page. Select Submit after making any changes to send new registration information to Blackboard.

  1. On the Administrator Panel, under Tools and Utilities, select System Configuration.
  2. Select Registration Information from the System Configuration page. The following table describes the available fields.
    Registration Information
    Field Description
    Edit Registration Information
    Name Displays the name of the Institution.
    City Displays the city of the Institution.
    State Displays the state of the Institution.
    ZIP Code Displays the ZIP Code of the Institution.
    Country Displays the country of the Institution.
    Institution Type Displays the Institution type.

View system performance settings

The System Performance Settings page displays the server settings that determine performance. Performance settings can be tuned by editing a properties file and running a command line tool.

  1. On the Administrator Panel, under Tools and Utilities, select System Configuration.
  2. Select System Performance Settings. Each setting is listed with its value. This information can be critical when troubleshooting performance issues. Select a setting to display a short definition.
  3. To make changes to the performance settings, edit the bbconfig.properties file and then run PushConfigUpdates to activate the changes.

    More on the bb-config.properties File and PushConfigUpdates


Configure static resources

You can specify a directory in the Content Collection to store static resources on your system. Blackboard Learn ships with this set to an internal default directory, but you can change that to any location of your choice. Files in the chosen location are served by the Learn application server as if they were located at the server root, allowing the server to serve static files such as robots.txt and favicon.ico. In older versions of Blackboard Learn, this functionality requires custom workarounds.

  1. To access this setting, go to Admin Panel > System Configuration > Configure Static Resources.
  2. Select Browse to find the desired directory in the Content Collection.
  3. Select Submit to save your changes. The files in the chosen folder are copied to and then served from a location on the disk of each application server. The disk location is refreshed hourly, so it may take up to an hour for changes to take effect.

This feature is intended solely to serve rarely-accessed files such as robots.txt and sitemap.xml. It's not intended for serving dynamic content or large files.