Blackboard Data Settings 

Use Blackboard Data's settings to:  

  • Review your service account status.
  • Enable service accounts.
  • Change your service account password.

Snowflake Account Settings 

Review your service account status:

  1. Log in to Blackboard Data.
  2. Select the menu option.
  3. Select Settings.
  4. Under Snowflake Account Settings, locate the Service Account Status column.  
  5. Service Account Status shows if the account is enabled or disabled.  


Menu option on the top left hand highlighted with a purple rectangle around it.



Menu Panel with Settings option selected and in the settings screen service account status highlighted with purple rectangle around it.


Enable a Service Account

If your account is disabled and you want to enable it, you must change the service account’s password.


Change Service Account Password

Keep track of your service account’s password days until expiration and expiration date. Change your password in time. 

  1. Log in to Blackboard Data.
  2. Select the menu option. 
  3. Select Settings.
  4. Under Snowflake Account Settings, select Change Password
  5. You’ll be redirected to Snowflake to complete your password change.
  6. Select Yes to continue. 


Settings option selected on Menu Panel. Change Password highlighted by a purple rectangle around it.



Snowflake redirect modal with yes highlighted with a purple rectangle around it.


URL scanning software, like antivirus, can block your access to Snowflake's redirect link. This won't allow you to complete a password change. Try from another browser that doesn’t use this software or change your antivirus settings.